HISTORY BEGINS IN 1894
The foundation for the Jones Motor of today was laid in 1894 by John Jones, an immigrant from Birkenhead, Wales. It began as a local hauling business in Spring City, PA and was called Jones Drayage Company. Its entire fleet – one sturdy horse coupled to a cart. Today, the company has grown into a group of companies called the Jones Motor Group with annual revenue over $100 million. The Group’s core company, however, is still Jones Motor, an exclusively owner-operator carrier with both flatbeds and vans. In July of 1991, noted trucking historian Mike Terebecki confirmed that Jones Motor is the oldest major common carrier in the United States. According to Judy Civitello, vice president at Jones, this distinction is a source of pride. “This company has not only survived but has grown and prospered. I think that says a lot about the company’s culture and spirit.” How much do things change in a century? How many companies can not only survive but also continue to prosper for that length of time?
DIVERSIFICATION PART OF JONES’ SUCCESS
The Jones Motor Group has adapted to the changing industry by recognizing its customers’ needs and providing quality service. James J. Koegel, President of the Jones Motor Group, explains the theory. “We watch the market for niches where a quality, owner-operator based carrier can fill the specific needs of a customer and then we put all the pieces together within our existing infrastructure. This can be as simple as recruiting owner-operators with a unique type of equipment or as complex as adding a new company to the Jones Motor Group.”
“Making it work” boils down to employees and owner-operators noted Civitello.
“This is a reputable company and that reputation comes from the people within the organization.
Customers know that Jones Motor Group provides quality service and our employees and owner-operators not only take pride
in that reputation but are zealous about proving it is true. Service is all the company has to sell and its people go the extra mile
to insure that we maintain the quality that has been our trademark through more than a century.”
The Jones Motor Group goes one step further in delivering quality service and that is to extend its customer mindset to the owner-operators who are the heart and soul of the organization. “When our owner-operators are successful, the company is successful. That is the premise on which we have developed our programs and on which we base our management decisions,” says Mr. Koegel. Those programs include the Contractor’s Winner’s Circle which allows individual owner-operators to benefit from the buying power of the Group; daily settlements which get payments to the owner-operator as fast as anyone in the industry; and a variety of pay plans that provide choices to the owner-operator. Well into its second century, Jones Motor continues to be innovative and progressive, always looking for the next opportunity.